29 Reviews
Always fast to ship my items. Top notch items, and stoves. 5 stars
Awesome personal person who do the pipe was very helpful Thanks again Lucas two thumbs up. A little cut but every thing measure up.
I love my pellet stove and each time I have called for assistance they are quick to answer and always have an easy to understand answer.
Solid Pellet Stove at a fair price. Ours has work for three year with nothing need more than maintainers.
Great stove! Looks good and works great. Much better than the high price of my heat pump.
Bought the hp 50. Very happy with it and tech support is great. Thank you
Fast and easy to order parts and a perfect fit.
stove is well built, used two winters, cut my oil bill in half. customer service tech is spot on!
Sad that when you have an issue you can’t call tech support anymore
Very pleased with purchase and the customer service
Products were perfect fit for my pellet insert. Very impressed with shipping times. Thanks for the support.
Did not receive second part ordered under warranty. And no explanation why. I prefer the opportunity to speak to a technician
They go out of there to get you satisfied, thanks
Customer service is outstanding. Many thanks to Jonathan. Y’all are an easy company to do business with.
Great customer service and wonderful product!
They have unbelievable customer service. When I had issues, they often sent me parts at no cost. And they have always been very helpful.
Got the part, changed it, very easy, love this pellet stove!!
Grinding noise you guys suggested auger bearings,tried and failed.then got a auger motor..it works quietly now..thnx
I recently purchased the stove to heat my garage while working in it and found that it was just perfect! Lots of heat! 65 on a 30 degree day.
Great stove. Great service for technical questions and parts.
I ordered a new burnpot for my pellet stove model HP61. It arrived within a few days and fit perfectly.
Parts were quality. Great desciptions, pics and measurements on webpage. Shipping was very fast.
Part arrived with a broken wire terminal I had to repair and the wrong mounting plate I had to reuse part of the part of the old motor
We are very happy with our new comfortbilt stove.
Had to take apart the auger as it kept jamming, the top bearing was missing……
Delivered timely in good condition looks good well made fits stove well
It was quick and easy to get the parts I needed
It works Perfect replacement part Fast customer service
The Cadillac of owlet stoves by far! I had a some problem with the power switch initially! They sent the part overnight! Awesome customer service!